MHE Energy was founded in 2012 and in 2017, became the first company in Thailand to specialise in lithium-ion batteries. The company is a well-established distributor of forklifts and forklift-related services, and also manages a large rental fleet. In total, more than 54,000 battery systems for forklifts are sold in Thailand each year and MHE aims to take 10% of the market with the help of lithium-ion batteries.
In recent years, MHE Energy has been working with lithium-ion batteries from a range of suppliers and has noted a growing interest, as well as rising market demand. After establishing contact with Alelion, representatives of the company have now completed Alelion’s technical training course for customers who want to become Alelion Service Providers.
The course combines e-learning with hands-on technical training and provides a solid basis for being able to troubleshoot batteries and chargers, and to understand all of the new information that comes with changes or upgrades. Support is cloud-based, which makes Alelion’s knowledge easy to access – even for customers in other parts of the world.
“MHE Energy wants to offer longer contracts to its customers and has therefore been looking for a supplier that can offer high-quality battery systems. In Alelion, they have found a supplier that can provide the right quality in terms of both products and service,” says Daniel Troedsson, CEO of Alelion.
Part of the strategy
Since major forklift manufacturers are increasingly in-sourcing the production of lithium-ion batteries, Alelion’s strategy is to focus on smaller forklift manufacturers and the sharply rising second-hand market. This market is rapidly growing as more and more forklift customers, for both economic and environmental reasons, are replacing the lead-acid batteries in their existing trucks with lithium-ion batteries. The growing tendency for major forklift manufacturers to in-source has also meant that there are fewer independent and technically qualified suppliers in the lithium-ion battery market.
MHE Energy is the third company in the second-hand forklift market to become an independent distributor and Service Partner to Alelion Energy Systems by contract. At the end of June, Alelion entered into a similar agreement with the Turkish company GamaAku covering Turkey and major parts of the Middle East.
“As lithium-ion batteries become more common, we are receiving more and more direct requests from distributors and customers all over the world who are also looking for high-quality products and innovative service concepts,” says Sandra Hansson, Director of Sales and Aftermarket Development at Alelion. “Alelion’s method means that we are training our partners and end-users so that our lithium-ion technology is clearly improving their productivity and reducing costs, while helping to reduce their climate impacts.”